First thing one day I recieved a large check in the mail that stated that it was for a class action lawsuit where as Right Choice had open up a credit account in customer names without their permission. Right Choice shouldn't even be in business now. Still having a three year contract I had brought for maintenance for the Air Conditioner unit they installed for me. They talked me into getting a UV air scrubber at a price of $389 and to replace the UV bulb at the cost of $89 when the UV bulb light went out of the scrubber. Now I needed to replace the UV light which they said they would service for the cost of the replacement UV bulb. I was informed that the company was under new management and would not honor the contract I had sign and paid for with them. They agreed to install a replacement UV bulb for $300. That $89 less than the price I had paid for the whole original unit plus $250 dollars for installation even though I had paid for a service contract. All I can said about this company is "Buyer beware". This is the most corrupted company I have ever dealt with.
Samantha Stack
-
January 29, 2020
I was very happy and pleasantly surprised with the professionalism and customer service of this company. Reuven was communicative, responsive, and knowledgable throughout my quote. He was patient when I was going back and forth on what option was best for me even when it kept him at my house past 8:00 pm. He gave me a great deal and extended the opportunity when I needed more time to decide, as I am a new home owner and finances are tight. Although I did not end up going with The Right Choice SOLELY due to my home warranty picking up some slack, I would highly recommend this company, Reuven in specific, to anyone who wants good service with no BS. I will be using The Right Choice for any HVAC needs in the future!!
TOP VALUE
-
March 15, 2017
My wife and I just purchased our first home. We went thru a serious remodel and needed a reliable hoax contractor, I researched on yelp for HVAC contractors in my area and found the right choice. I had Steve come out and give me a proposal on replacing my heater and adding air conditioning. Steve sat with my wife and I and explained to us all of our options. We had a total of 4 bids and decided to go ahead with the right choice. The guys came in on our scheduled date and did an excellent job, protecting all of the furniture, and really respecting my house. The installers that came out were Rudy Esteban and Santiago.... ask for them!!! Excellent workmanship and really professional! Thank you Johanna the office manager for making everything easier on that end. Great job guys I will definitely recommend you to my close ones and use you on my future projects.
David Place
-
May 26, 2017
Our experience with The Right Choice was totally awesome. The workmanship was excellent and the customer service provided by Steve and Johanna was particularly noteworthy. The Right Choice accommodated a demanding schedule in an exceptionally timely manner.
The Project cost was definitely reasonable and a follow up adjustment, by Hector, was handled in a timely and totally professional manner.
If you have a Heating and/or an Air Conditioning issue, I strongly encourage you to contact the total professionals at The Right Choice.
David Place
Erika Ramirez
-
July 21, 2022
They installed a brand Ac unit. 2 years later the unit caused multiple leaks but not before completely stopped working. After many conversations they attempted to “fix” the leaking AC. 1st time they said they ac needed new filters, 2nd time said they replaced the hose, 3rd they sent me a bill of over 1k to fix the installation.
I called multiple companies to inspect the unit all said the AC was not installed correctly. We are having the city come inspect the unit. This will cost us over 1k to fix. Unit caused water damage to my house. Owner called me to tell me to take down my bad reviews. He expected me to pay his company to redo a job I already paid for.
Our Address
1493 Cuyamaca St, El Cajon, CA 92020, USA
Claim Listing: The Right Choice HVAC
Please Login or Register an Account to Claim Listing
First thing one day I recieved a large check in the mail that stated that it was for a class action lawsuit where as Right Choice had open up a credit account in customer names without their permission. Right Choice shouldn't even be in business now. Still having a three year contract I had brought for maintenance for the Air Conditioner unit they installed for me. They talked me into getting a UV air scrubber at a price of $389 and to replace the UV bulb at the cost of $89 when the UV bulb light went out of the scrubber. Now I needed to replace the UV light which they said they would service for the cost of the replacement UV bulb. I was informed that the company was under new management and would not honor the contract I had sign and paid for with them. They agreed to install a replacement UV bulb for $300. That $89 less than the price I had paid for the whole original unit plus $250 dollars for installation even though I had paid for a service contract. All I can said about this company is "Buyer beware". This is the most corrupted company I have ever dealt with.
I was very happy and pleasantly surprised with the professionalism and customer service of this company. Reuven was communicative, responsive, and knowledgable throughout my quote. He was patient when I was going back and forth on what option was best for me even when it kept him at my house past 8:00 pm. He gave me a great deal and extended the opportunity when I needed more time to decide, as I am a new home owner and finances are tight. Although I did not end up going with The Right Choice SOLELY due to my home warranty picking up some slack, I would highly recommend this company, Reuven in specific, to anyone who wants good service with no BS. I will be using The Right Choice for any HVAC needs in the future!!
My wife and I just purchased our first home. We went thru a serious remodel and needed a reliable hoax contractor, I researched on yelp for HVAC contractors in my area and found the right choice. I had Steve come out and give me a proposal on replacing my heater and adding air conditioning. Steve sat with my wife and I and explained to us all of our options. We had a total of 4 bids and decided to go ahead with the right choice. The guys came in on our scheduled date and did an excellent job, protecting all of the furniture, and really respecting my house. The installers that came out were Rudy Esteban and Santiago.... ask for them!!! Excellent workmanship and really professional! Thank you Johanna the office manager for making everything easier on that end. Great job guys I will definitely recommend you to my close ones and use you on my future projects.
Our experience with The Right Choice was totally awesome. The workmanship was excellent and the customer service provided by Steve and Johanna was particularly noteworthy. The Right Choice accommodated a demanding schedule in an exceptionally timely manner. The Project cost was definitely reasonable and a follow up adjustment, by Hector, was handled in a timely and totally professional manner. If you have a Heating and/or an Air Conditioning issue, I strongly encourage you to contact the total professionals at The Right Choice. David Place
They installed a brand Ac unit. 2 years later the unit caused multiple leaks but not before completely stopped working. After many conversations they attempted to “fix” the leaking AC. 1st time they said they ac needed new filters, 2nd time said they replaced the hose, 3rd they sent me a bill of over 1k to fix the installation. I called multiple companies to inspect the unit all said the AC was not installed correctly. We are having the city come inspect the unit. This will cost us over 1k to fix. Unit caused water damage to my house. Owner called me to tell me to take down my bad reviews. He expected me to pay his company to redo a job I already paid for.