Great Overall Customer Experience from the person handling my request at late afternoon time, she was able to quickly schedule a free of cost inspection within an hour.
The inspection and assessment performed by Steven was super efficient, clear and providing me the options available to address our issue.
While he was there, he connected with all required folks in order to confirm the time window for the repair to take place.
The installation was flawless, very professional and super clean. The technician arrived on time and deliverd as promised exceeding my expectations..
Super happy with the service...
Wayne Hughes
-
August 17, 2024
I continue to be a big fan of Bill Howe, plumbing and heating. We have used the Howe team exclusively for all of our plumbing and HVAC needs, for the last 20 years that we have lived in San Diego.
Had Miguel R come out yesterday to replace a bathroom faucet for me. Worked quickly and efficiently, and was done within an hour.
During that time,I asked Miguel to took a look at my 20 year old gas hot water heater. Miguel let me know that the heater had a slow but steady leak at the top (under the insulation) of the heater.
It was 100% in need of replacement.
After a brief discussion, Miguel reached out to the office and confirmed that they could reassign his afternoon calls, so that he would have the time to change the heater and bring everything up to current code. Anyway, the instillation went quickly and free of any problems. đ
In conclusion; Miguelâs initiative to take the time for that extra customer service step, not only saved me from having to clean up a big mess, but also helped make a long time happy customer even happier !
Thank you once again Miguel Rodriguez (#561)!
Katrina Warren
-
September 13, 2024
I had a fantastic experience with Juan from Bill Howe Plumbing. The company provides highly professional services, offering real-time updates so you know exactly who will be arriving and when. Juan came the day after I called, gave me a heads-up before arriving, showed up on time, and completed the work efficiently within the same day. The experience was honest and straightforward, with the final cost matching the original quoteâno surprises. Having worked with many plumbers and companies before, I can confidently say that Bill Howe Plumbing far exceeds expectations in both quality and professionalism. Highly recommend!
Juliene Fornazari
-
September 23, 2024
Alex Rojas did an outstanding job fixing the plumbing issue in our home. He was punctual, professional, and extremely knowledgeable. Alex quickly diagnosed the problem and efficiently resolved it, leaving everything in perfect working order. He explained what was wrong and how he was going to fix it, which I really appreciated. I highly recommend Alex and Bill Howe Plumbing for anyone needing reliable and skilled service!
Sarah Cordial
-
July 26, 2024
A homeowner has many possible nightmares, but this time I came home with a flooded garage and a busted water heater. We were wondering who to call when my daughter chimed in with âcall 1 800 Bill Howe.â Ok, we did! It ended up a pretty breezy experience (aside from the price tag) thanks to their awesome techs. Steven evaluated the problem and discussed our options. He was personable and helpful. Miguel then came out, within an hour, to install the new water heater. Miguel was friendly and efficient. Hopefully we wonât need Bill Howe anytime soon, but would definitely use them again.
Great Overall Customer Experience from the person handling my request at late afternoon time, she was able to quickly schedule a free of cost inspection within an hour. The inspection and assessment performed by Steven was super efficient, clear and providing me the options available to address our issue. While he was there, he connected with all required folks in order to confirm the time window for the repair to take place. The installation was flawless, very professional and super clean. The technician arrived on time and deliverd as promised exceeding my expectations.. Super happy with the service...
I continue to be a big fan of Bill Howe, plumbing and heating. We have used the Howe team exclusively for all of our plumbing and HVAC needs, for the last 20 years that we have lived in San Diego. Had Miguel R come out yesterday to replace a bathroom faucet for me. Worked quickly and efficiently, and was done within an hour. During that time,I asked Miguel to took a look at my 20 year old gas hot water heater. Miguel let me know that the heater had a slow but steady leak at the top (under the insulation) of the heater. It was 100% in need of replacement. After a brief discussion, Miguel reached out to the office and confirmed that they could reassign his afternoon calls, so that he would have the time to change the heater and bring everything up to current code. Anyway, the instillation went quickly and free of any problems. đ In conclusion; Miguelâs initiative to take the time for that extra customer service step, not only saved me from having to clean up a big mess, but also helped make a long time happy customer even happier ! Thank you once again Miguel Rodriguez (#561)!
I had a fantastic experience with Juan from Bill Howe Plumbing. The company provides highly professional services, offering real-time updates so you know exactly who will be arriving and when. Juan came the day after I called, gave me a heads-up before arriving, showed up on time, and completed the work efficiently within the same day. The experience was honest and straightforward, with the final cost matching the original quoteâno surprises. Having worked with many plumbers and companies before, I can confidently say that Bill Howe Plumbing far exceeds expectations in both quality and professionalism. Highly recommend!
Alex Rojas did an outstanding job fixing the plumbing issue in our home. He was punctual, professional, and extremely knowledgeable. Alex quickly diagnosed the problem and efficiently resolved it, leaving everything in perfect working order. He explained what was wrong and how he was going to fix it, which I really appreciated. I highly recommend Alex and Bill Howe Plumbing for anyone needing reliable and skilled service!
A homeowner has many possible nightmares, but this time I came home with a flooded garage and a busted water heater. We were wondering who to call when my daughter chimed in with âcall 1 800 Bill Howe.â Ok, we did! It ended up a pretty breezy experience (aside from the price tag) thanks to their awesome techs. Steven evaluated the problem and discussed our options. He was personable and helpful. Miguel then came out, within an hour, to install the new water heater. Miguel was friendly and efficient. Hopefully we wonât need Bill Howe anytime soon, but would definitely use them again.