Our Sewer got clogged on Thursday. I reached out to Anderson Plumbing and described the problem. They diagnosed our system immediately and showed me the problems using their in-pipe camera. Because of the severity of the issue i had an estimate created. After review i gave it the go and the team was out Monday morning. In the process an alert went out by Anderson to the utility companies as well as the city. All appropriate inspections on Friday and Monday occurred.
Alberto and Joshua started the work on Monday by digging a 3.5 ft deep hole to expose the damaged area. They had to move some heavy boulders on the way but got the job done.
The next day they came out and completed the job in the morning. Both of them answered all my questions and were very professional. From the time the work started we did not have sewer service for only a couple of hours :-)
Living in South Carlsbad, there is a program with Leaucadia Water District that pays for 50% of the cost up to $3.,000. Anderson Plumbing told me of this program and I was very happy they did! All I had to do was to arrange the final inspection with them and show proof of payment and a certification of work from the plumber, which Alberto hand delivered.
I would highly recommend Anderson Plumbing for the speed, problem solving and solution to completion in a short period if time.
Gary Evans
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January 22, 2025
The tech (ken) was incredibly professional. I would say he was a Master Plumber. He took the time to explain what was involved in the job while working. the results were outstanding.
Tracey Starks
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February 19, 2025
I was pleasantly surprised by the outcome of this service call. I booked an appointment to have our Master Bath toilet cleared of a blocked drain. My husband and I had been trying to clear it for 3 days. We are both elderly and my husband has mobility and balance issues. I was manning the snake and my husband was running the drill. No luck. John Mordecai, a plumbing tech with this company arrived and I took him to bathroom and even though I had checked on the clogged toilet that morning and it still did not flush. He flushed and it worked like it should. Joseph explained what could be wrong and said we could remove toilet and do a clean out and then reinstall toilet. He told us what that would cost and then he said since it’s working we could try it as is for a time and I will prepare an estimate if it starts clogging again. I could call back at any time to make an appointment. This is the part that floored me, as I have heard horror stories at how technicians will tell their customers they need to replace their toilets now! They use hard sell tactics.
Joseph Mordecai was very personable and knowledgeable. He also explained what could be happening in a very easy to understand manner. I appreciate his concern for our financial situation as we are both retired. I appreciate his honesty, politeness, and problem solving suggestions.
I will call Anderson Plumbing & Heating for any repairs in the future and will request my work be done by Joseph Mordecai.
Happy to recommend this business.
👍❤️👍
Kathleen GAno
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February 14, 2025
Mike did a great job of looking at my old furnace 13 years and diagnosing things I would have to fix. After his through explanation we determined that a new furnace was in order. Company gave me a great price and it was installed the next day. Recommend this company
Craig Hill
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February 13, 2025
Hey, Sean,
You and Brandon delivered a five star, text book install. You both really love your work. And it shows. As a 30year facilities maintenance mechanic I've seen a lot. You guys are an asset to your company and the community too! Thanks again, Craig and Karen Hill
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Our Sewer got clogged on Thursday. I reached out to Anderson Plumbing and described the problem. They diagnosed our system immediately and showed me the problems using their in-pipe camera. Because of the severity of the issue i had an estimate created. After review i gave it the go and the team was out Monday morning. In the process an alert went out by Anderson to the utility companies as well as the city. All appropriate inspections on Friday and Monday occurred. Alberto and Joshua started the work on Monday by digging a 3.5 ft deep hole to expose the damaged area. They had to move some heavy boulders on the way but got the job done. The next day they came out and completed the job in the morning. Both of them answered all my questions and were very professional. From the time the work started we did not have sewer service for only a couple of hours :-) Living in South Carlsbad, there is a program with Leaucadia Water District that pays for 50% of the cost up to $3.,000. Anderson Plumbing told me of this program and I was very happy they did! All I had to do was to arrange the final inspection with them and show proof of payment and a certification of work from the plumber, which Alberto hand delivered. I would highly recommend Anderson Plumbing for the speed, problem solving and solution to completion in a short period if time.
The tech (ken) was incredibly professional. I would say he was a Master Plumber. He took the time to explain what was involved in the job while working. the results were outstanding.
I was pleasantly surprised by the outcome of this service call. I booked an appointment to have our Master Bath toilet cleared of a blocked drain. My husband and I had been trying to clear it for 3 days. We are both elderly and my husband has mobility and balance issues. I was manning the snake and my husband was running the drill. No luck. John Mordecai, a plumbing tech with this company arrived and I took him to bathroom and even though I had checked on the clogged toilet that morning and it still did not flush. He flushed and it worked like it should. Joseph explained what could be wrong and said we could remove toilet and do a clean out and then reinstall toilet. He told us what that would cost and then he said since it’s working we could try it as is for a time and I will prepare an estimate if it starts clogging again. I could call back at any time to make an appointment. This is the part that floored me, as I have heard horror stories at how technicians will tell their customers they need to replace their toilets now! They use hard sell tactics. Joseph Mordecai was very personable and knowledgeable. He also explained what could be happening in a very easy to understand manner. I appreciate his concern for our financial situation as we are both retired. I appreciate his honesty, politeness, and problem solving suggestions. I will call Anderson Plumbing & Heating for any repairs in the future and will request my work be done by Joseph Mordecai. Happy to recommend this business. 👍❤️👍
Mike did a great job of looking at my old furnace 13 years and diagnosing things I would have to fix. After his through explanation we determined that a new furnace was in order. Company gave me a great price and it was installed the next day. Recommend this company
Hey, Sean, You and Brandon delivered a five star, text book install. You both really love your work. And it shows. As a 30year facilities maintenance mechanic I've seen a lot. You guys are an asset to your company and the community too! Thanks again, Craig and Karen Hill