Yelp Link: https://www.yelp.com/biz/colepepper-plumbing-san-diego-2
Owner: Mitch Kenney
About Colepepper Plumbing
Is this your business?
Is this your business?
Yelp Link: https://www.yelp.com/biz/colepepper-plumbing-san-diego-2
Owner: Mitch Kenney
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Overpriced up-sellers that seem to deliberately escalate simple matters to their master plumbers just to charge for another appointment. We had simple toilet running issues and they were strongly recommending a full toilet rebuild. We did a partial and everything has been great (obviously). We rehired Colepepper when we had an issue with our water pressure because they seemed professional the first time (although we sensed something might be 'off' with them). Someone came to diagnose the issue and couldn't find the source - so they escalated to a master plumber for another appointment. For context, the first appointment was free. When the master umber came, they instantly asked if we had a water softener. We said yes and the issue was diagnosed immediately. Sort of. The master plumber actually said some things that were wrong. Ultimately, the installers of our water softener actually came back and resolved the issue (and explained very logically what happened... Contrary to Colepepper). In short, we won't be using Colepepper again.
Once again Colepepper Plumbing exceeded my expectations with their service and professionalism. Their technician was really helpful and got the job done quickly and without issue. Trust is really important to me and I will be sure to use them again for any of our plumbing needs here at the house.
Junior was/is also great! Did a great job of fixing the PRB fitting. Nice gentleman, caring & efficient. Thank you. Janet Hatch PS I am going to have my husband, Bernard Plent, do a review too on Billy & Junior!
Jordache was very professional and explained everything before he started with the service. First class customer service. Highly recommend Colepepper plumbing.
had a great experience with Dustin and Junior from ColePepper Plumbing when they replaced my water heater. The service was seamless and professional from start to finish. I highly recommend them for any plumbing needs.