Since the original Mr. Rooter was founded in 1970, the company has remained committed to a set of core values that are rooted in performing quality work at honest prices. Nearly half a century later, the original Mr. Rooter business is still servicing homes and businesses in and around Oklahoma City. It’s still independently owned and operated with strong ties to the community that made it all possible.
We’ve never lost sight of that local connection. Today, Mr. Rooter is a large family of independently owned and operated plumbing companies united by a common set of values and a shared belief in providing the best customer service possible. Although our network is vast, with hundreds of locations across the United States and Canada, each business is ingrained and invested in the communities they serve. Because they’re our communities, too. And through experience we’ve learned that exemplary service comes naturally when you truly care about your customers.
Mr. Rooter came to our home within 20 minutes of our call! We ended up needing a new toilet in our guest house and we also discovered that all of our original cast iron sewer pipes had deteriorated and needed to be replaced. All along the way, everything was thoroughly explained to us and we were allowed to look at the cameras so we could see the damage ourselves. The crews were respectful, friendly and efficient, leave our house clean at the end of each day. Noe, Jose and the rest of the guys are all the best!!!
Yesterday, about 3pm, my kitchen sinks filled up with water and overflowed to the floor. I was bailing water as fast as I could when my landlord directed me to Mr. Rooter Plumbing. Almost 4 by the time I called, I was blessed with a woman telling me someone could come and help me within the hour! 20 minutes later Luis called and said he’d be here in 10 minutes!! 30 minutes after he arrived, my clogged drains were clear and running freely! Thank you, thank you to Mr. Rooter and Luis for the quick, helpful, professional, tidy and compassionately kind repair. I am truly grateful.
The sink, disposal and related drain piping in our condo were showing their age, including a stubborn clog and a leaky disposal. One plumber (nameless) we contacted gave us a quote online, but 2 weeks later we still didn't even have a scheduled visit. Another plumber (nameless) valiantly tried for over an hour to address the clog, but couldn't get his line further down than 15 feet. He recommended we try one other plumber before alerting the HOA of the problem, so I contacted Mr. Rooter while that plumber was packing to leave. Within 2 hours I had contact from Mr. Rooter indicating they could schedule a visit the next morning! Jose arrived within 1/2 hr of the start of the visit window and went to work. His quote stated if they didn't get the clog free there would be no charge! His efforts over 30-40minutes had 35 feet of cable down the drain line, which he confirmed as I watched him retrieve the entire cable. The clog has been broken, but we do have a second visit available to us free of charge if the clog persists over the next 30 days. Jose noticed the disposal was leaking water so I mentioned I would work with one of the big box stores to get it replaced. Jose said he could quote us for the work, go purchase a new disposal and install it on the spot. Having taken the big box route before I knew his quote was comparable to theirs, and that would have involved a wait for an install date for a week or more. I even qualified for a decent senior discount which I gratefully accepted! Mr. Rooter has a new fan now, here in Oceanside! While hoping you won't need to contact them anytime soon, they are worth your consideration. Well done! Bill and Sue, Oceanside, CA
The two workers seemed to know exactly what we needed and explained everything well. We had to have our old sewage pipe system completely replaced. They were friendly, respectful, and came on time each day and seemed enthusiastic as they accomplished each task.
From beginning to end, a wonderfully seamless & enjoyable experience (plumbing repair enjoyable?!?!?) From Kate, who answered our call & set the appointment (same day, within an hour!) to Luis & Andy, everything was perfect. Seriously. You will not be disappointed with the service, friendly efficiency, quality (plumbers) & pricing ~ we have had nightmare gouging in the past with other plumbing services, so Mr. Rooter was a very pleasant surprise…THANK YOU, GUYS!!!