The answer to that question is in a million details….and we sweat every one of them. Every mechanic, every member of (619) 374-8510 management and every employee is totally dedicated to this principle. This is why My Plumber PLUS is an unchallenged bench-mark for quality, experience and rock-steady professionalism, in our industry.
MISSION STATEMENT
To respond to our clients’ needs, diligently, quickly and honestly, with the highest regard for customer satisfaction.
VISION STATEMENT
‘THE Company of Choice!’
My Plumber PLUS is committed to being the company of choice for our customer’s Plumbing needs. We strive to exceed the expectations of our customers on every visit.
Also, My Plumber PLUS continues to value our employees in an effort to make our company the best, inside and out.
LICENSES
Licenses CSLB: C-36 = Plumbing Contractor, C-20 = Warm-Air Heating, Ventilating & Air Conditioning Contractor, B = General Building Contractor
Lic#: 779636
WE PROMISE
Call before 10 am, Mon-Fri
It was time for regular maintenance - Kenny and Nolan cleaned our home's main sewer drain and the exterior drains on each side efficiently and professionally - plus helped with a smelly bathroom sink ... ---- After jetting the lines, failures were spotted in some of the remaining cast iron by Beecher during a sewer line video inspection. He was thorough and helpful in preparing a remediation option. --- Next Ralph, with help from Xavier and Nolan, worked hard over several days prepping and coating the remaining cast iron drain line segments (exterior, showers, and toilets), which should protect those sections for decades. Frank is a professional - and tidy... --- Hopefully lastly, Marco with help from Nolan replaced a failed toilet flange that was discovered during the drain lining project and started leaking over the holiday weekend. Sala was quick to schedule a plumber and the work was not easy - it involved corroded cast iron, the right parts, and a tight work area. Marco was careful, patient, and effective - it's working / no leaking! --- Coordinating the work is easy - Mr Plumber uses a handy system that includes texts and emails. And when you need a person, the office is always ready to support - especially Sala. When she handles your request, it's handled... --- Call Mr Plumber for hydro jetting, sewer scoping, and drain line coating!
My plumber was fantastic. Not only was the customer service in booking the appointment fast and easy, they were super accommodating and work with our schedule. The appraisal-man Beecher, was great. Walked us through the repairs needed and let us know what needed to be done and talked with our landlord to ensure they were ok with the repairs. They were able to get someone out quickly and same day! Xavier and Nolan were fantastic. They did their best to get the job done as quickly and efficiently as possible. They were very curious and kept us informed of the progress. We are very happy with their service.
Not only do I get to work with this amazing technician, I also get to see him from the customers perspective, always the consummate professional Kenny was a pleasure to have at my hone, he installed a Halo whole house water conditioner for my home, his work was incredibly clean. Could not recommend anyone higher than this gentleman. Thank you for the awesome work.
I cannot say enough how grateful I am to have found a company that is thorough, knowledgeable, and very good! From the very beginning, they addressed all my concerns right away. Xavier was assigned to do the initial inspection and estimate. I needed some time to start the job and happy to see he was the one that came out to get it done. Xavier is professional, friendly, very informative, knowledgeable and went above and beyond in getting everything done properly and in a timely manner. I would definitely recommend them and will not use any other company for all my plumbing needs! And I’m absolutely going to request Xavier’s expertise.
Kenny did an amazing job. We had an unusual brand TOSCA shower systems from previous owners. Kenny was excellent in his research for a solution. We will be requesting his services with any future plumbing needs.! Thanks Kenny!