We have used Progressive in the past. But neglected to leave a review. My apologies.
Our thermostat went out and we left a message with the answering service that evening to make an appointment. That morning we got a call from a technician indicating he was on his way, if that met with our schedule! He had a cancellation and Progressive fit us in. That is the first kudos.
The second shout out goes to their technician, Lot, who was knowledgeable, friendly, and efficient. I couldn't ask for better service!
Progressive Heating & Air is our go-to company for anything to do with our a/c or heater. Thanks Progressive and keep doing what you are doing so well!
Thinh Le
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October 02, 2024
I needed to get a few quotes for a condenser replacement, and Progressive Hearing and Air came up in my Google search. It was super easy to set up an appointment using their website, and I got multiple follow-ups via text around the appointment and where my tech was.
Lot is a great guy, he was extremely respectful, friendly, and knowledgeable. He listened and understood my situation, reviewed my system, walked me through his findings, taught me a few things about my system, and provided options that fit my needs. He isn’t the first person to give me a quote, but working with him was a breath of fresh air and I appreciated his expertise and transparency. He checked and did more than the other two guys I got quotes from, combined, and was really thorough with his explanation without talking down to me. Great guy!
Gus Vargas
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September 11, 2024
Had several problems with our 2 AC units. One where the fan was not operating and the other that was not cooling effectively. Their technician "Lot" was excellent. He took his time to troubleshoot/testing and told us immediately along the way what he found and what the cause and potential options were for each. He gave us tips for proper operation and extending the life of the units. He had to go out to find a component that was defective and returned promptly. He was just so professional and so good at explaining each phase of his review and and repairs. We will definitely be seeing Lot next time we have issues with our unit or just need an evaluation. Highly recommend.
Raul Delgadillo
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September 14, 2024
I was looking for central and Steve came by to provide an estimate. He was professional and above all, honest. I greatly appreciated their commitment to working within my price range and he was very knowledgeable and walked me through the multiple quotes I received and remained professional and polite throughout. He spent as much time needed to answer any and all questions I had and would highly recommend.
Sofia Rose
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July 25, 2024
I have nothing but great things to say about Progressive Heating & Air! They were able to fit me in the same day I called and Steve was absolutely amazing! He was very knowledgeable and professional. He was able to diagnose the issue with my AC unit quickly and got it up and running in no time. I highly recommend Progressive Heating & Air for all your heating and air needs!
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We have used Progressive in the past. But neglected to leave a review. My apologies. Our thermostat went out and we left a message with the answering service that evening to make an appointment. That morning we got a call from a technician indicating he was on his way, if that met with our schedule! He had a cancellation and Progressive fit us in. That is the first kudos. The second shout out goes to their technician, Lot, who was knowledgeable, friendly, and efficient. I couldn't ask for better service! Progressive Heating & Air is our go-to company for anything to do with our a/c or heater. Thanks Progressive and keep doing what you are doing so well!
I needed to get a few quotes for a condenser replacement, and Progressive Hearing and Air came up in my Google search. It was super easy to set up an appointment using their website, and I got multiple follow-ups via text around the appointment and where my tech was. Lot is a great guy, he was extremely respectful, friendly, and knowledgeable. He listened and understood my situation, reviewed my system, walked me through his findings, taught me a few things about my system, and provided options that fit my needs. He isn’t the first person to give me a quote, but working with him was a breath of fresh air and I appreciated his expertise and transparency. He checked and did more than the other two guys I got quotes from, combined, and was really thorough with his explanation without talking down to me. Great guy!
Had several problems with our 2 AC units. One where the fan was not operating and the other that was not cooling effectively. Their technician "Lot" was excellent. He took his time to troubleshoot/testing and told us immediately along the way what he found and what the cause and potential options were for each. He gave us tips for proper operation and extending the life of the units. He had to go out to find a component that was defective and returned promptly. He was just so professional and so good at explaining each phase of his review and and repairs. We will definitely be seeing Lot next time we have issues with our unit or just need an evaluation. Highly recommend.
I was looking for central and Steve came by to provide an estimate. He was professional and above all, honest. I greatly appreciated their commitment to working within my price range and he was very knowledgeable and walked me through the multiple quotes I received and remained professional and polite throughout. He spent as much time needed to answer any and all questions I had and would highly recommend.
I have nothing but great things to say about Progressive Heating & Air! They were able to fit me in the same day I called and Steve was absolutely amazing! He was very knowledgeable and professional. He was able to diagnose the issue with my AC unit quickly and got it up and running in no time. I highly recommend Progressive Heating & Air for all your heating and air needs!