My contact is Jhonny Martinez. He has excellent communication and is both friendly and professional. He came highly recommended by my property manager, who has hired him several over the years. He took many pictures of the roof and included them with his detailed estimate, which came promptly and beat my other bids in price. Highly recommended!! ⭐️⭐️⭐️⭐️⭐️
Carlo Priela
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January 27, 2023
This company replaced my torched roof which was leaking in the middle of the room, replaced gutters, replaced attic insulation and replaced walls and beams in my family room last 4/29/22. I spent over $20,000 for all these projects.
I was given a 25-year flat roof warranty for any leaks WITH NO COST TO REPAIR and Solar Installation leaks after completion of the roof.
After a heavy downpour on 11/9/22, my roof leaked ( my roof never leaked in that area before they replaced the new roof. Someone came and glued off what he thought was the leak from the Solar posts.
On 12/28/22, after another heavy downpour, my roof leaked again. This time, the leak was worse.
I contacted Mario who told me it was due to the Solar posts that was not removed which caused installation of the roof not being done right. He told me that I have to pay for the disassembly/assembly of the Solar panels and cost of the repair to do it right. He also told me that Leon who was the project manager no longer works with them. Basically, he is not honoring the warranty.
After Luis removed the shingles and torched layer, he found water pooled in an area far from the solar panels and under the torched layer that they originally replaced. I saw water pooling under the torched layer. Luis mentioned that it was not done right. See attached.
Today, Mario tried to collect the cost of the Solar installation and cost of the repairs. I told him that the repairs are under warranty and I am not paying. I do not recommend this company for any projects! They do not even deserve one star!
Attached are the original contracts and warranties.
Jonathan Burke
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August 23, 2024
Protecta roofing gave a very competitive quote, was incredibly efficient with their work (finished the entire roof in only two days!), and was a joy to work with. Great working with Jhonny the project manager as well as Pedro the foreman.
Spring Meeter
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May 08, 2024
Had a great experience with this company. Their bid for a new roof install was very competitive. They weee able to accommodate a quick install because of my home insurance deadline. Jhonny, the project manager, was extremely responsive and answered all my questions along the way. His team was so efficient with their work and the cleanup each day, and my roof looks great!
Polly Counts
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April 26, 2024
I am so impressed by the customer service, expertise, professionalism, and quality of work Protecta Roofing provided to me. I just had my whole roof replaced by Protecta. The experience was incredible. Jhonny, the service manager, was meticulous in providing me with information, updates, and was very responsive to my questions. Jhonny's team was so professional. They did a beautiful job and cleaned up everyday while working. This a company you can trust. The price was reasonable considering the superb quality of work and customer service Jhonny provided. I will be recommending Jhonny and Protecta to anyone in need of a roof repair/replacement.
Our Address
3184 Oleander Ave, San Marcos, CA 92078, USA
Claim Listing: Protecta Roofing Inc. dba Protect all Roofs
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My contact is Jhonny Martinez. He has excellent communication and is both friendly and professional. He came highly recommended by my property manager, who has hired him several over the years. He took many pictures of the roof and included them with his detailed estimate, which came promptly and beat my other bids in price. Highly recommended!! ⭐️⭐️⭐️⭐️⭐️
This company replaced my torched roof which was leaking in the middle of the room, replaced gutters, replaced attic insulation and replaced walls and beams in my family room last 4/29/22. I spent over $20,000 for all these projects. I was given a 25-year flat roof warranty for any leaks WITH NO COST TO REPAIR and Solar Installation leaks after completion of the roof. After a heavy downpour on 11/9/22, my roof leaked ( my roof never leaked in that area before they replaced the new roof. Someone came and glued off what he thought was the leak from the Solar posts. On 12/28/22, after another heavy downpour, my roof leaked again. This time, the leak was worse. I contacted Mario who told me it was due to the Solar posts that was not removed which caused installation of the roof not being done right. He told me that I have to pay for the disassembly/assembly of the Solar panels and cost of the repair to do it right. He also told me that Leon who was the project manager no longer works with them. Basically, he is not honoring the warranty. After Luis removed the shingles and torched layer, he found water pooled in an area far from the solar panels and under the torched layer that they originally replaced. I saw water pooling under the torched layer. Luis mentioned that it was not done right. See attached. Today, Mario tried to collect the cost of the Solar installation and cost of the repairs. I told him that the repairs are under warranty and I am not paying. I do not recommend this company for any projects! They do not even deserve one star! Attached are the original contracts and warranties.
Protecta roofing gave a very competitive quote, was incredibly efficient with their work (finished the entire roof in only two days!), and was a joy to work with. Great working with Jhonny the project manager as well as Pedro the foreman.
Had a great experience with this company. Their bid for a new roof install was very competitive. They weee able to accommodate a quick install because of my home insurance deadline. Jhonny, the project manager, was extremely responsive and answered all my questions along the way. His team was so efficient with their work and the cleanup each day, and my roof looks great!
I am so impressed by the customer service, expertise, professionalism, and quality of work Protecta Roofing provided to me. I just had my whole roof replaced by Protecta. The experience was incredible. Jhonny, the service manager, was meticulous in providing me with information, updates, and was very responsive to my questions. Jhonny's team was so professional. They did a beautiful job and cleaned up everyday while working. This a company you can trust. The price was reasonable considering the superb quality of work and customer service Jhonny provided. I will be recommending Jhonny and Protecta to anyone in need of a roof repair/replacement.