This company replaced my torched roof which was leaking in the middle of the room, replaced gutters, replaced attic insulation and replaced walls and beams in my family room last 4/29/22. I spent over $20,000 for all these projects.
I was given a 25-year flat roof warranty for any leaks WITH NO COST TO REPAIR and Solar Installation leaks after completion of the roof.
After a heavy downpour on 11/9/22, my roof leaked ( my roof never leaked in that area before they replaced the new roof. Someone came and glued off what he thought was the leak from the Solar posts.
On 12/28/22, after another heavy downpour, my roof leaked again. This time, the leak was worse.
I contacted Mario who told me it was due to the Solar posts that was not removed which caused installation of the roof not being done right. He told me that I have to pay for the disassembly/assembly of the Solar panels and cost of the repair to do it right. He also told me that Leon who was the project manager no longer works with them. Basically, he is not honoring the warranty.
After Luis removed the shingles and torched layer, he found water pooled in an area far from the solar panels and under the torched layer that they originally replaced. I saw water pooling under the torched layer. Luis mentioned that it was not done right. See attached.
Today, Mario tried to collect the cost of the Solar installation and cost of the repairs. I told him that the repairs are under warranty and I am not paying. I do not recommend this company for any projects! They do not even deserve one star!
Attached are the original contracts and warranties.
Lisa Kinman
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July 09, 2024
My contact is Jhonny Martinez. He has excellent communication and is both friendly and professional. He came highly recommended by my property manager, who has hired him several over the years. He took many pictures of the roof and included them with his detailed estimate, which came promptly and beat my other bids in price. Highly recommended!! ⭐️⭐️⭐️⭐️⭐️
Shashank Sanjay
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October 03, 2022
I needed a small roof repair that required a riser to be sealed properly. Mario & Diego offered to repair it for free! Yes for FREE. Most roofers I talked to were unwilling to take a small job let alone provide quality services for free. On top of doing a great job, they were professional and maintained constant communication without me having to follow up again and again. Would definitely hire them for future roof work.
Jonathan Burke
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August 23, 2024
Protecta roofing gave a very competitive quote, was incredibly efficient with their work (finished the entire roof in only two days!), and was a joy to work with. Great working with Jhonny the project manager as well as Pedro the foreman.
Spring Meeter
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May 08, 2024
Had a great experience with this company. Their bid for a new roof install was very competitive. They weee able to accommodate a quick install because of my home insurance deadline. Jhonny, the project manager, was extremely responsive and answered all my questions along the way. His team was so efficient with their work and the cleanup each day, and my roof looks great!
Our Address
3184 Oleander Ave, San Marcos, CA 92078, USA
Claim Listing: Protecta Roofing Inc. dba Protect all Roofs
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This company replaced my torched roof which was leaking in the middle of the room, replaced gutters, replaced attic insulation and replaced walls and beams in my family room last 4/29/22. I spent over $20,000 for all these projects. I was given a 25-year flat roof warranty for any leaks WITH NO COST TO REPAIR and Solar Installation leaks after completion of the roof. After a heavy downpour on 11/9/22, my roof leaked ( my roof never leaked in that area before they replaced the new roof. Someone came and glued off what he thought was the leak from the Solar posts. On 12/28/22, after another heavy downpour, my roof leaked again. This time, the leak was worse. I contacted Mario who told me it was due to the Solar posts that was not removed which caused installation of the roof not being done right. He told me that I have to pay for the disassembly/assembly of the Solar panels and cost of the repair to do it right. He also told me that Leon who was the project manager no longer works with them. Basically, he is not honoring the warranty. After Luis removed the shingles and torched layer, he found water pooled in an area far from the solar panels and under the torched layer that they originally replaced. I saw water pooling under the torched layer. Luis mentioned that it was not done right. See attached. Today, Mario tried to collect the cost of the Solar installation and cost of the repairs. I told him that the repairs are under warranty and I am not paying. I do not recommend this company for any projects! They do not even deserve one star! Attached are the original contracts and warranties.
My contact is Jhonny Martinez. He has excellent communication and is both friendly and professional. He came highly recommended by my property manager, who has hired him several over the years. He took many pictures of the roof and included them with his detailed estimate, which came promptly and beat my other bids in price. Highly recommended!! ⭐️⭐️⭐️⭐️⭐️
I needed a small roof repair that required a riser to be sealed properly. Mario & Diego offered to repair it for free! Yes for FREE. Most roofers I talked to were unwilling to take a small job let alone provide quality services for free. On top of doing a great job, they were professional and maintained constant communication without me having to follow up again and again. Would definitely hire them for future roof work.
Protecta roofing gave a very competitive quote, was incredibly efficient with their work (finished the entire roof in only two days!), and was a joy to work with. Great working with Jhonny the project manager as well as Pedro the foreman.
Had a great experience with this company. Their bid for a new roof install was very competitive. They weee able to accommodate a quick install because of my home insurance deadline. Jhonny, the project manager, was extremely responsive and answered all my questions along the way. His team was so efficient with their work and the cleanup each day, and my roof looks great!