There is no way to get in touch with their customer service. I left multiple messages over a week with their call center and no one called back. I need replacement of Fresh-Air UV lamp on equipment they sold me when they cleaned my air ducts. I have to look for someone else to do it.
JZ Zh
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July 30, 2024
Sears carpet clean has been also deteriorated significantly over the years. I have been with them for decades until now. This time, they left my carpet even more sticky and dirty than before. I called their customer service and no response. The technician was Rojello Martinez. Other than he was asking for more money, I don't think he did anything helpful.
Sonia Estrada
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October 23, 2019
I’ve had my carpets cleaned by other companies but Sears has beat them all. The whole experience is easy and professional, from the scheduling and tracking of your technicians’ arrival to the friendly, professional al precise service they gave us. The carpets are extremely clean, and they don’t do aggressive up sales. I loved my experience with Sears carpet cleaning and would definitely recommend the technicians that came to my home Bernardo and Alan. Both friendly, knowledgeable and respectful.
Carrie Harris
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December 06, 2018
I highly recommend Alan Guerra and Bernardo Rivera with Sears Carpet Cleaning Services who were very professional and arrived on time to clean the carpet in my condominium. Both technicians performed EXCELLENT outstanding carpet cleaning services and went the extra mile to make sure every area was clean 100% to my satisfaction. In addition, they provided suggestions to help me with the carpet.
Sears pricing was reasonable and Sears sent photos of the technicians before their arrival. I will use this service again in the future as well as recommend to others. My experience with Sears carpet cleaning services was great.
Thank you,
Carrie H.
Kathleen
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January 19, 2018
Great service. They did an amazing job in cleaning the tile floors and carpets. All of the stains were taken out and the carpet and tile look great. Our technicians, Bernardo and Ivan were both great. Very nice and friendly. Prices are fair for what they do. I would highly recommend Sears carpet cleaning for anyone.
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There is no way to get in touch with their customer service. I left multiple messages over a week with their call center and no one called back. I need replacement of Fresh-Air UV lamp on equipment they sold me when they cleaned my air ducts. I have to look for someone else to do it.
Sears carpet clean has been also deteriorated significantly over the years. I have been with them for decades until now. This time, they left my carpet even more sticky and dirty than before. I called their customer service and no response. The technician was Rojello Martinez. Other than he was asking for more money, I don't think he did anything helpful.
I’ve had my carpets cleaned by other companies but Sears has beat them all. The whole experience is easy and professional, from the scheduling and tracking of your technicians’ arrival to the friendly, professional al precise service they gave us. The carpets are extremely clean, and they don’t do aggressive up sales. I loved my experience with Sears carpet cleaning and would definitely recommend the technicians that came to my home Bernardo and Alan. Both friendly, knowledgeable and respectful.
I highly recommend Alan Guerra and Bernardo Rivera with Sears Carpet Cleaning Services who were very professional and arrived on time to clean the carpet in my condominium. Both technicians performed EXCELLENT outstanding carpet cleaning services and went the extra mile to make sure every area was clean 100% to my satisfaction. In addition, they provided suggestions to help me with the carpet. Sears pricing was reasonable and Sears sent photos of the technicians before their arrival. I will use this service again in the future as well as recommend to others. My experience with Sears carpet cleaning services was great. Thank you, Carrie H.
Great service. They did an amazing job in cleaning the tile floors and carpets. All of the stains were taken out and the carpet and tile look great. Our technicians, Bernardo and Ivan were both great. Very nice and friendly. Prices are fair for what they do. I would highly recommend Sears carpet cleaning for anyone.