We started our search for solar panels in July of 2024. We called and received quotes from 3 other solar companies and made the decision to go with Sunline Energy based off the price, communication, and reviews that Sunline has.
Amber Simpson was our sales rep and she was by far the best rep from any of the other solar companies that came by. She was knowledgeable and gave us the run down of how things would work out and made her self available to us throughout the process. She informed us about the battery rebate that was going to begin and signed us up for it. Once we knew we were approved we went ahead and signed off on the contract.
I believe TEAM 2 - with Manny as the lead were the installers. The first day of arrival they walked me through the process and they got to work. 3 days later our system was set up and ready for inspection. TEAM 2 was punctual and organized. I was able to leave and go to work and not worry about watching them.
Sarah was our account manager, she communicated well with us and answered all of our questions.
The only issue, we had was regarding our solar panels. We chose the Maxeon panels, but we were told the day of installation that they were stuck in Mexico and they would not know when they would be released from customs. We were given the option to wait with no known delivery of the panels or go with the Panasonic panels. We were not very happy with this, but after doing some research into the Panasonic panels I was fine with moving forward with them.
Our system was completed on December 13th, 2024 and the inspection was done and passed on January 13th, 2025. We received PTO on February 6th or 7th, 2025.
The system is performing great as of now. No complaints.
Overall, the team at Sunline kept up with its standards of great customer service and I recommend them.
Dillon Rossiter
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March 08, 2025
Sunline Energy did an excellent job guiding me through selecting and installing solar for my home. Amber is the best sales representative, she is quick to respond and will always find the answers to your questions! I also used Sunline to replace the shingle roof prior to the solar installation and Erin and Sarah were great to work with to line up all projects around our schedule. I would 100% use Sunline Energy again and highly recommend them for roofing and solar work!
Crisolo Family
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March 24, 2025
Ricardo and Jerson were so helpful when our inverter stopped working. The original Solar Company who installed the system went out of business . Sunline helped us get the inverter replaced by Solar Edge and it was covered under the manufacture warranty.
I paid Sunline for the installation and they were much more affordable (and helpful) than the other companies I called.
Plus communication was great via text and phone!
Dennis Doan
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February 14, 2025
Our experience with Sunline has been one of the worst we’ve ever had with a company. We decided to expand our solar system by adding more panels and two Tesla batteries. After extensive research, we narrowed our options to Sunline, Baker, and Semper Solaris. We ultimately chose Sunline for two reasons: their financing options and their use of Maxeon panels, which are high-end and highly efficient.
Initially, everything seemed fine—they provided all the necessary details. However, we couldn’t use their financing company and had to secure our own, which wasn’t their fault. The real issues began after we made the initial payment for permits. From that point on, communication was virtually nonexistent. Weeks passed without any updates, and we had to repeatedly reach out to our Sunline representative just to get basic information about our permits. We understood the process takes time, but proactive updates would have been appreciated.
Once the permits were approved, we were eager to proceed—only to be told that the Maxeon panels were unavailable due to customs delays. Our only options were to wait indefinitely or accept Panasonic panels with two extra panels as compensation. Wanting to complete the project before SDG&E’s price hikes, we reluctantly agreed.
The installation was scheduled for December 17-18, but after those two days, a significant amount of work remained. Because Sunline doesn’t work on Fridays and the holidays were approaching, we had to wait until after Christmas for them to return. Throughout this process, the project manager was disorganized and consistently failed to provide accurate timelines. My garage was left in disarray for weeks, and my wife and I had to take multiple unplanned days off work to accommodate the installers.
To top it off, when the installation was nearly complete, the workers discovered extra panels—our promised compensation for the unavailable Maxeons. When my wife informed them, they didn’t believe her because the project manager had failed to update the work plans. This mistake led to yet another delay.
Now that everything is finally installed, the system is functioning well, and I sincerely hope it stays that way because I have no confidence in Sunline’s ability to resolve future issues. The way they manage projects is shockingly unprofessional, and if they don’t make major improvements, I wouldn’t be surprised if they go out of business in the near future.
Wayne Hughes
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June 22, 2024
We had Sunline put in a small 2.8KW system, plus Tesla PowerWall, in our house in Mission Valley.
Everyone at Sunline; from the sales team to the Inspections team; were truly polite, responsive, and a sincere pleasure to work with and do business with.
I do also want to give a huge shout out to Sunline Instillation Team #1. Having Henry, Allen, Jamie & Nawin; all working the install, made me extremely confident that the project was going to be performed in a professional manner.
They were all true craftsmen.
In conclusion, a very positive experience with Sunline, throughout the process.
My only lesson learned that is worth mentioning in the review: SDG&E has the vendor set up and lock your Powerwall so that it can be charged by solar only (you cannot charge off of the grid). This unfortunately will NOT allow you to charge during the super off peak rate (from midnight to 6 am) for use on a cloudy or winter day… So you could end up occasionally paying SDG&E’s exorbitant rates under NEM-3.
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We started our search for solar panels in July of 2024. We called and received quotes from 3 other solar companies and made the decision to go with Sunline Energy based off the price, communication, and reviews that Sunline has. Amber Simpson was our sales rep and she was by far the best rep from any of the other solar companies that came by. She was knowledgeable and gave us the run down of how things would work out and made her self available to us throughout the process. She informed us about the battery rebate that was going to begin and signed us up for it. Once we knew we were approved we went ahead and signed off on the contract. I believe TEAM 2 - with Manny as the lead were the installers. The first day of arrival they walked me through the process and they got to work. 3 days later our system was set up and ready for inspection. TEAM 2 was punctual and organized. I was able to leave and go to work and not worry about watching them. Sarah was our account manager, she communicated well with us and answered all of our questions. The only issue, we had was regarding our solar panels. We chose the Maxeon panels, but we were told the day of installation that they were stuck in Mexico and they would not know when they would be released from customs. We were given the option to wait with no known delivery of the panels or go with the Panasonic panels. We were not very happy with this, but after doing some research into the Panasonic panels I was fine with moving forward with them. Our system was completed on December 13th, 2024 and the inspection was done and passed on January 13th, 2025. We received PTO on February 6th or 7th, 2025. The system is performing great as of now. No complaints. Overall, the team at Sunline kept up with its standards of great customer service and I recommend them.
Sunline Energy did an excellent job guiding me through selecting and installing solar for my home. Amber is the best sales representative, she is quick to respond and will always find the answers to your questions! I also used Sunline to replace the shingle roof prior to the solar installation and Erin and Sarah were great to work with to line up all projects around our schedule. I would 100% use Sunline Energy again and highly recommend them for roofing and solar work!
Ricardo and Jerson were so helpful when our inverter stopped working. The original Solar Company who installed the system went out of business . Sunline helped us get the inverter replaced by Solar Edge and it was covered under the manufacture warranty. I paid Sunline for the installation and they were much more affordable (and helpful) than the other companies I called. Plus communication was great via text and phone!
Our experience with Sunline has been one of the worst we’ve ever had with a company. We decided to expand our solar system by adding more panels and two Tesla batteries. After extensive research, we narrowed our options to Sunline, Baker, and Semper Solaris. We ultimately chose Sunline for two reasons: their financing options and their use of Maxeon panels, which are high-end and highly efficient. Initially, everything seemed fine—they provided all the necessary details. However, we couldn’t use their financing company and had to secure our own, which wasn’t their fault. The real issues began after we made the initial payment for permits. From that point on, communication was virtually nonexistent. Weeks passed without any updates, and we had to repeatedly reach out to our Sunline representative just to get basic information about our permits. We understood the process takes time, but proactive updates would have been appreciated. Once the permits were approved, we were eager to proceed—only to be told that the Maxeon panels were unavailable due to customs delays. Our only options were to wait indefinitely or accept Panasonic panels with two extra panels as compensation. Wanting to complete the project before SDG&E’s price hikes, we reluctantly agreed. The installation was scheduled for December 17-18, but after those two days, a significant amount of work remained. Because Sunline doesn’t work on Fridays and the holidays were approaching, we had to wait until after Christmas for them to return. Throughout this process, the project manager was disorganized and consistently failed to provide accurate timelines. My garage was left in disarray for weeks, and my wife and I had to take multiple unplanned days off work to accommodate the installers. To top it off, when the installation was nearly complete, the workers discovered extra panels—our promised compensation for the unavailable Maxeons. When my wife informed them, they didn’t believe her because the project manager had failed to update the work plans. This mistake led to yet another delay. Now that everything is finally installed, the system is functioning well, and I sincerely hope it stays that way because I have no confidence in Sunline’s ability to resolve future issues. The way they manage projects is shockingly unprofessional, and if they don’t make major improvements, I wouldn’t be surprised if they go out of business in the near future.
We had Sunline put in a small 2.8KW system, plus Tesla PowerWall, in our house in Mission Valley. Everyone at Sunline; from the sales team to the Inspections team; were truly polite, responsive, and a sincere pleasure to work with and do business with. I do also want to give a huge shout out to Sunline Instillation Team #1. Having Henry, Allen, Jamie & Nawin; all working the install, made me extremely confident that the project was going to be performed in a professional manner. They were all true craftsmen. In conclusion, a very positive experience with Sunline, throughout the process. My only lesson learned that is worth mentioning in the review: SDG&E has the vendor set up and lock your Powerwall so that it can be charged by solar only (you cannot charge off of the grid). This unfortunately will NOT allow you to charge during the super off peak rate (from midnight to 6 am) for use on a cloudy or winter day… So you could end up occasionally paying SDG&E’s exorbitant rates under NEM-3.