TLC Plumbing Inc. prides itself on being a Christian-owned and operated business. It is our goal to fully satisfy our customers from the moment we first answer the phone through completing the job by being prompt, courteous, and responsive to our customer’s needs.
We strive to present an image of quality and professionalism in every area: our service vehicles, personal appearance, our offices, and ultimately in our fine workmanship.
We earn the trust and loyalty of our customers by:
Informing the client about all aspects of job completion.
Offering competitive prices.
Leaving a job site clean.
Fully standing behind our work by putting our guarantee in writing.
My experience with TLC Plumbing was awesome! From my first contact with Thad who help me understand my parent's plumbing issue to Bruce who was dispatch quickly was exceptional. I appreciate the friendliness, the honesty, and the professionalism. The genuine concern I had for my elderly parents and the need to work through me was most appreciated! I recommend this company to anyone with a plumbing need and I will be contacting them for all my parents and my plumbing needs I will also be referring friends. Thank You TLC!
TLC is just the tops. David has been exceedingly kind in helping us out of a few jams! Always timely, communicative and skilled. These guys are the real deal!
I will call no other service but TLC! Kevin was our plumber and he was very professional and friendly. He got the job done . Larry also came out and he too was very good. Kevin was here quickly after I called. Great job TLC! Robyn
Danny came out on a weekend and bailed me out of a tight spot. He was very helpful and quick with his repairs. He also advised me on a couple of things that didn't look quite right with the plumbing. I appreciated his openness about sharing his knowledge. I will definitely be called TLC for future projects or emergencies.
Don't believe all the great press. It is probably friends. As a property manager, I called them up to install a shut of valve for a building and/or fix an existing leak in the sprinkler system. The gardener swore that there wasn't a separate water shut off valve for the sprinkler system and the building. So I called TLC Plumbing to save the day. They charged $945 to replace a couple of valves. The also charge a $60 fee just to come out and look which of course, was included in the $945. HA HA HA No mention was made concerning billing. I assumed that they would send a bill by email or mail and I would pay. When the job was done, the worker demanded that I pay immediately with cash or credit card. I refused and told them to send me an invoice by email and I would send them a check today. He called back again and said they couldn't do that. I didn't have credit with them and he wanted to drive to my office to pick up a check. I told him I work out of my home and he was not coming to my home and to email the invoice to me and I would pay it. How unprofessional these people are is incredible. Oh and I still haven't received the invoice. They are overpriced and unprofessional. I don't know the quality of their work yet. I will add an additional comment after a few weeks when I know if they even fixed the problem.They seem desperate for work.